Frequently Asked Questions
Everything you need to know about shopping with Brick Army Canada.
What is the standard shipping time within Canada?
We offer expedited shipping across all provinces. Standard delivery typically takes 3-7 business days depending on your location, with tracking provided for every order.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our specifications to ensure the perfect fit.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.
Are your materials sustainably sourced?
Brick Army Canada is committed to quality and durability. We prioritize high-grade fabrics and work with manufacturers who adhere to ethical labor standards and sustainable production practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after checkout to request a cancellation by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), as well as digital wallets like Shopify Pay, Apple Pay, Google Pay, and PayPal for a secure checkout experience.